Reference

What bdgood Holds About You

Your name, mobile number and bKash, Nagad or Rocket transaction references are the only details we need to open and run your account, and this page sets out exactly what happens to them, including the parts we hand to payment partners.

Name and mobile numberWallet reference IDsSession cookiesCopy and deletion requests
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bdgood What bdgood Holds About You
HOW WE HANDLE IT

Cookies, Security and Retention

The account side of privacy is mostly plumbing, and we'd rather show it than describe it. Session cookies keep you signed in and remember your language; they aren't sold on. Every login and every wallet change sits behind a one-time code sent to your registered number. Withdrawals are checked against the wallet that funded the account, so money returns to the same bKash, Nagad or Rocket balance it left.

Cookies

Essential cookies hold your session and language choice. Anything used for measuring page performance is optional, and you can switch it off in your browser without losing access to the lobby.

Login security

A one-time code goes to your registered mobile at sign-in. Changing that number needs a confirm from the old one first, so a swapped SIM can't take over the account.

Retention

Deposit and cash-out references are kept while a dispute or a tax rule could still need them. Gameplay logs are held for a shorter stretch, then removed or stripped of anything that points back to you.

Who to ask

One team owns data requests end to end. They log every ask, send you the outcome in writing, and tell you plainly if part of a request can't be met under your local law.

WHERE TO REACH US

Ask Us About Your Data

Privacy questions go to a small team that handles account data and payment records, not a general queue. Write from inside your logged-in account and we can see the record you're asking about, which saves a round of back-and-forth. Tell us the wallet you used, bKash, Nagad or Rocket, and the date, and the reply will name the exact data we hold and what we can change.

Account inbox Log in and open the message thread on your profile. Because you're signed in, we can match your request to the right record straight away and reply in the same thread.
Wallet matching Have the bKash, Nagad or Rocket number you registered ready. We compare it against the account before releasing or changing anything, which stops someone else acting on your file.
Deletion requests Ask us to close the account and remove what we're allowed to remove. Records tied to payment matching and fraud checks stay on file for the period local law sets, then go.

Questions We Get About Privacy

Most of what people ask us comes down to three things: what we hold, who sees it, and how to get it changed. The answers below cover the wallet references we store, what happens when you ask for a copy, and what becomes of your details if you stop using the account. If your case isn't here, the message thread inside your account reaches the team that handles it.

Your name, mobile number, date of birth, the wallet number you registered and the reference ID of each deposit or cash-out. Nothing more than we need to run the account and match payments correctly.

No. Your wallet PIN and one-time codes stay with bKash, Nagad or Rocket and never reach us. We only see the transfer reference and the amount that lands on the balance.

Yes. Ask from inside your account and we'll send a copy of what we hold in a readable format. We confirm identity against your registered number first, then reply in the same thread.

Send the correction from your account message thread and name the field. Name and date of birth changes need a second check, which may mean a short call to your registered number before we update the file.

The account goes dormant and we stop using your details for anything beyond required record-keeping. Payment and fraud records stay for the period local law sets, then are deleted or anonymised.

Access depends on your local law and eligible regions. If you're outside Bangladesh, the rules of the country you're in may add to or override parts of this policy, and we'll say so when they do.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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